# Technical Support (Official)

**URL:** https://forum.theavr.org/c/technical-support/8.md?page=2

[Latest](https://forum.theavr.org/latest.md) · [Categories](https://forum.theavr.org/categories.md) · [Tags](https://forum.theavr.org/tags.md)

**Page:** 3

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## [Replacement Pi Camera Tab](https://forum.theavr.org/t/replacement-pi-camera-tab/907)

<div class="topic-metadata">

**Author:** [@nhopkins](https://forum.theavr.org/u/nhopkins)\
**Replies:** 8\
**Last updated:** [October 4, 2024, 6:01pm UTC](https://forum.theavr.org/t/replacement-pi-camera-tab/907 "2024-10-04T18:01:33Z")

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We had a student break the tabs to the Camera connector. Does anyone know where to get a replacement tab?

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## [Weak motors not spinning correctly](https://forum.theavr.org/t/weak-motors-not-spinning-correctly/910)

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**Author:** [@salwxk](https://forum.theavr.org/u/salwxk)\
**Replies:** 6\
**Last updated:** [October 4, 2024, 2:01pm UTC](https://forum.theavr.org/t/weak-motors-not-spinning-correctly/910 "2024-10-04T14:01:42Z")

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Hello. We are experiencing a problem in which the motors spin normally and on high speed (according to our control) when tested on QGround Control. However, when we try to test flight with the actual controller, two of t…

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## [Dexi battery wont hold a charge](https://forum.theavr.org/t/dexi-battery-wont-hold-a-charge/914)

<div class="topic-metadata">

**Author:** [@GymLeaderBrock](https://forum.theavr.org/u/GymLeaderBrock)\
**Replies:** 9\
**Last updated:** [October 4, 2024, 12:58pm UTC](https://forum.theavr.org/t/dexi-battery-wont-hold-a-charge/914 "2024-10-04T12:58:46Z")

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Our DEXI battery is having problems as it wont give the DEXI power and it continues to report connection breaks when we attempt to charge it. Do you know why this issue may be occurring? Side note: Can we update second…

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## [Installing Bell AVR Libraries](https://forum.theavr.org/t/installing-bell-avr-libraries/932)

<div class="topic-metadata">

**Author:** [@CoastJRA](https://forum.theavr.org/u/CoastJRA)\
**Replies:** 1\
**Last updated:** [October 3, 2024, 6:11pm UTC](https://forum.theavr.org/t/installing-bell-avr-libraries/932 "2024-10-03T18:11:48Z")

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When trying to run the sandbox.py file in VS Code, we get this error: Traceback (most recent call last): File “/home/avr/AVR-2022/VMC/sandbox/sandbox.py”, line 5, in from bell.avr.mqtt.client import MQTTModule Modul…

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## [AVR will not take off](https://forum.theavr.org/t/avr-will-not-take-off/931)

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**Author:** [@nshs](https://forum.theavr.org/u/nshs)\
**Replies:** 2\
**Last updated:** [October 3, 2024, 4:51pm UTC](https://forum.theavr.org/t/avr-will-not-take-off/931 "2024-10-03T16:51:26Z")

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Hello, So we are currently experiencing issues with our AVR drone when it comes to lifting it off the ground. This is the same drone that we flew at last years competition. We have tried to calibrate it multiple times, b…

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## [DEXI Sensor Specifications and Laser Activation](https://forum.theavr.org/t/dexi-sensor-specifications-and-laser-activation/897)

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**Author:** [@Shivam](https://forum.theavr.org/u/Shivam)\
**Replies:** 11\
**Last updated:** [September 30, 2024, 2:02pm UTC](https://forum.theavr.org/t/dexi-sensor-specifications-and-laser-activation/897 "2024-09-30T14:02:48Z")

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Hello, For the DEXI, what IR sensor and laser module should we be using? Is there one suggested, or should we buy our own? Also, for the laser usage, what is the timing or delay we should have on our laser for the 5 hit…

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## [Dexi Drone Airframe setup issue](https://forum.theavr.org/t/dexi-drone-airframe-setup-issue/911)

<div class="topic-metadata">

**Author:** [@nshs](https://forum.theavr.org/u/nshs)\
**Replies:** 5\
**Last updated:** [September 30, 2024, 1:53pm UTC](https://forum.theavr.org/t/dexi-drone-airframe-setup-issue/911 "2024-09-30T13:53:11Z")

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Hello, there seems to be an issue with our Dexi drone airframe firmware. When Generic Quadcopter is clicked upon, there is not an option for Drone Blocks DEXI 5. Does anyone have a suggestion on how to fix the issue? Tha…

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## [WiFi on Dexi Drone Not Showing up](https://forum.theavr.org/t/wifi-on-dexi-drone-not-showing-up/909)

<div class="topic-metadata">

**Author:** [@nhopkins](https://forum.theavr.org/u/nhopkins)\
**Replies:** 8\
**Last updated:** [September 27, 2024, 6:31pm UTC](https://forum.theavr.org/t/wifi-on-dexi-drone-not-showing-up/909 "2024-09-27T18:31:48Z")

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We have assembled our Dexi and are trying to connect it to QGroundControl, but the WiFI network is not showing up. Does anyone have any solutions?

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## [Voltage Output on the AVR Drone](https://forum.theavr.org/t/voltage-output-on-the-avr-drone/912)

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**Author:** [@williang](https://forum.theavr.org/u/williang)\
**Replies:** 1\
**Last updated:** [September 27, 2024, 2:12pm UTC](https://forum.theavr.org/t/voltage-output-on-the-avr-drone/912 "2024-09-27T14:12:16Z")

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Does anyone know the voltage output of whatever modulates the power for the outputs like the servos and such?

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## [Remote Development with VS Code](https://forum.theavr.org/t/remote-development-with-vs-code/906)

<div class="topic-metadata">

**Author:** [@CoastJRA](https://forum.theavr.org/u/CoastJRA)\
**Replies:** 2\
**Last updated:** [September 25, 2024, 11:03pm UTC](https://forum.theavr.org/t/remote-development-with-vs-code/906 "2024-09-25T23:03:08Z")

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We have followed the instructions in the Autonomy and Beyond section for remote development of the jetson with vs code. In VS Code when trying to connect to SSH host we get the prompt to choose linux, windows, or macOS (…

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## [Note from RECF: Information about replacement and spare parts](https://forum.theavr.org/t/note-from-recf-information-about-replacement-and-spare-parts/730)

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**Author:** [@LSchultz\_RECF](https://forum.theavr.org/u/LSchultz_RECF)\
**Replies:** 7\
**Last updated:** [September 21, 2024, 7:33pm UTC](https://forum.theavr.org/t/note-from-recf-information-about-replacement-and-spare-parts/730 "2024-09-21T19:33:03Z")

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Hello Teams, The REC Foundation has been receiving an increased number of inquiries lately regarding acquiring spare and replacement parts. Please carefully review the “Replacement & Spare Parts Information” section of…

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## [Fix invalid platform when building PCC firmware](https://forum.theavr.org/t/fix-invalid-platform-when-building-pcc-firmware/905)

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**Author:** [@Jurassic\_001](https://forum.theavr.org/u/Jurassic_001)\
**Replies:** 0\
**Last updated:** [September 20, 2024, 6:46pm UTC](https://forum.theavr.org/t/fix-invalid-platform-when-building-pcc-firmware/905 "2024-09-20T18:46:47Z")

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This post is a duplicate of an issue I opened on AVR-2022. My issue post didn’t seem to be getting any traction over there, so I figured I’d repost it over here I was messing around with building PCC firmware and I not…

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## [Dexies wifi is intermittent](https://forum.theavr.org/t/dexies-wifi-is-intermittent/900)

<div class="topic-metadata">

**Author:** [@GymLeaderBrock](https://forum.theavr.org/u/GymLeaderBrock)\
**Replies:** 8\
**Last updated:** [September 17, 2024, 10:45pm UTC](https://forum.theavr.org/t/dexies-wifi-is-intermittent/900 "2024-09-17T22:45:39Z")

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The WiFi on our dexi drone is intermittent where it pops up for a few seconds then goes away. We’ve tried charging the battery to full and the problem still occurs and we’ve tried seeing if it was the computer and the sa…

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## [Peripherals Controla](https://forum.theavr.org/t/peripherals-controla/895)

<div class="topic-metadata">

**Author:** [@CoastJRA](https://forum.theavr.org/u/CoastJRA)\
**Replies:** 5\
**Last updated:** [September 13, 2024, 6:55pm UTC](https://forum.theavr.org/t/peripherals-controla/895 "2024-09-13T18:55:24Z")

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When using the AVR GUI we are not able to control the peripherals. We can control them using the PCC tester when directly wired to the PCC via micro usb. We have gone through the assembly guide and tried everything. For …

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## [DEXI Ship Date?](https://forum.theavr.org/t/dexi-ship-date/868)

<div class="topic-metadata">

**Author:** [@Coach-D](https://forum.theavr.org/u/Coach-D)\
**Replies:** 4\
**Last updated:** [September 10, 2024, 7:31pm UTC](https://forum.theavr.org/t/dexi-ship-date/868 "2024-09-10T19:31:18Z")

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We are very excited about the new season! It looks like it will be really great. The new DEXI Drone is a very exciting addition. Can you tell us when the DEXI Drone will be shipped so we can plan for assembly, flight, te…

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## [AVR Folder clarifications](https://forum.theavr.org/t/avr-folder-clarifications/887)

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**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 2\
**Last updated:** [September 6, 2024, 3:39am UTC](https://forum.theavr.org/t/avr-folder-clarifications/887 "2024-09-06T03:39:29Z")

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Hi, we were wondering if there was any sort of summary of what every folder is in the AVR software

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## [Bonding the Dexi controller](https://forum.theavr.org/t/bonding-the-dexi-controller/889)

<div class="topic-metadata">

**Author:** [@CoastJRA](https://forum.theavr.org/u/CoastJRA)\
**Replies:** 1\
**Last updated:** [September 6, 2024, 3:16am UTC](https://forum.theavr.org/t/bonding-the-dexi-controller/889 "2024-09-06T03:16:07Z")

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Hey everyone. We were following the Dexi setup videos, and once we click the system button on the controller, then Express LRS we get stuck on an infinite loading screen and we never get the screen to select “bond”. We l…

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## [RVR Separate Controller](https://forum.theavr.org/t/rvr-separate-controller/878)

<div class="topic-metadata">

**Author:** [@GioOC8](https://forum.theavr.org/u/GioOC8)\
**Replies:** 8\
**Last updated:** [September 3, 2024, 5:10pm UTC](https://forum.theavr.org/t/rvr-separate-controller/878 "2024-09-03T17:10:07Z")

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Hello, Is it OK to have a separate controller for the RVR or Spheros? We were thinking of utilizing a separate controller along with the Sphero Edu app.

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## [AVR-VMC vs AVR-2022](https://forum.theavr.org/t/avr-vmc-vs-avr-2022/883)

<div class="topic-metadata">

**Author:** [@null\_ham](https://forum.theavr.org/u/null_ham)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 7:25pm UTC](https://forum.theavr.org/t/avr-vmc-vs-avr-2022/883 "2024-08-29T19:25:06Z")

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Hey there, I’m currently working on our AVR drone for the 2024 season, and I noticed there are two different repositories relating to the VMC on The AVR GitHub: AVR-VMC and AVR-2022. We currently have the AVR-2022 reposi…

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## [AVR replacement part sourcing](https://forum.theavr.org/t/avr-replacement-part-sourcing/869)

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**Author:** [@Tig](https://forum.theavr.org/u/Tig)\
**Replies:** 1\
**Last updated:** [August 22, 2024, 4:43pm UTC](https://forum.theavr.org/t/avr-replacement-part-sourcing/869 "2024-08-22T16:43:30Z")

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Hello again! We’re getting rolling for the 24 season, but we’re having some trouble sourcing replacement parts for our AVR. We’ve diagnosed that our motor ESC is burnt, so we need to source a new one. Unfortunately, goo…

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## [PCC servo count to 8](https://forum.theavr.org/t/pcc-servo-count-to-8/857)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 1\
**Last updated:** [August 19, 2024, 7:41pm UTC](https://forum.theavr.org/t/pcc-servo-count-to-8/857 "2024-08-19T19:41:48Z")

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Hello our team was wondering how to make use of all 8 of the servo ports, could anyone help us figure this out? Thank you

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## [Jetson login error during gitpull](https://forum.theavr.org/t/jetson-login-error-during-gitpull/855)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 7\
**Last updated:** [July 3, 2024, 5:14pm UTC](https://forum.theavr.org/t/jetson-login-error-during-gitpull/855 "2024-07-03T17:14:43Z")

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Hello, I’ve been having trouble setting up the jetson on our AVR drone due to an error when I update the software. I get to where it starts writing the AVR software then it says error from Daemon and to log in

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## [0x69 error in GUI](https://forum.theavr.org/t/0x69-error-in-gui/839)

<div class="topic-metadata">

**Author:** [@aceleski](https://forum.theavr.org/u/aceleski)\
**Replies:** 4\
**Last updated:** [March 17, 2024, 6:36pm UTC](https://forum.theavr.org/t/0x69-error-in-gui/839 "2024-03-17T18:36:29Z")

</div>

Every time we fire up the GUI it gives us the error "ValueError No I2C Device at address: 0x69. How do we resolve this?

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## [QGroundControl not connecting to the drone](https://forum.theavr.org/t/qgroundcontrol-not-connecting-to-the-drone/838)

<div class="topic-metadata">

**Author:** [@aceleski](https://forum.theavr.org/u/aceleski)\
**Replies:** 1\
**Last updated:** [March 13, 2024, 8:53am UTC](https://forum.theavr.org/t/qgroundcontrol-not-connecting-to-the-drone/838 "2024-03-13T08:53:25Z")

</div>

We have been trying to connect but it has not been successful. After clicking on the “Q” and connecting in the Comm Links section it says we are connected. But, once we go back to the main screen with the map we are disc…

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## [Unknown Error a00f34121c9b\_avr2022\_pcm\_1](https://forum.theavr.org/t/unknown-error-a00f34121c9b-avr2022-pcm-1/836)

<div class="topic-metadata">

**Author:** [@aceleski](https://forum.theavr.org/u/aceleski)\
**Replies:** 1\
**Last updated:** [March 8, 2024, 3:21am UTC](https://forum.theavr.org/t/unknown-error-a00f34121c9b-avr2022-pcm-1/836 "2024-03-08T03:21:43Z")

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When starting the drone we find the error message “a00f34121c9b\_avr2022\_pcm\_1”. Can anybody help with this error message? Thank you!

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## [Where'd the docs go :(](https://forum.theavr.org/t/whered-the-docs-go/834)

<div class="topic-metadata">

**Author:** [@Jonah](https://forum.theavr.org/u/Jonah)\
**Replies:** 4\
**Last updated:** [March 4, 2024, 4:11pm UTC](https://forum.theavr.org/t/whered-the-docs-go/834 "2024-03-04T16:11:09Z")

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I know this is probably just a side effect of the competition changing hands, but the drone documentation has mysteriously vanishedd. If, hypothetically, I accidentally wiped my VMC and needed to redownload the firmware…

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## [Building new firmware for the PCC](https://forum.theavr.org/t/building-new-firmware-for-the-pcc/817)

<div class="topic-metadata">

**Author:** [@HPT1-Row\_Dyer](https://forum.theavr.org/u/HPT1-Row_Dyer)\
**Replies:** 3\
**Last updated:** [November 30, 2023, 4:37pm UTC](https://forum.theavr.org/t/building-new-firmware-for-the-pcc/817 "2023-11-30T16:37:04Z")

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Hi there, our team made some changes to the PCC firmware (to support an additional servofeatherwing), and we wanted to rebuild the pcc firmware and upload it. Unfortunately, we have been running into issues, and have be…

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## [Switching to mode 'Position Control' is currently not possible](https://forum.theavr.org/t/switching-to-mode-position-control-is-currently-not-possible/745)

<div class="topic-metadata">

**Author:** [@asher](https://forum.theavr.org/u/asher)\
**Replies:** 3\
**Last updated:** [November 30, 2023, 4:04pm UTC](https://forum.theavr.org/t/switching-to-mode-position-control-is-currently-not-possible/745 "2023-11-30T16:04:15Z")

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Our team is having issues with switching to position flight mode. Whenever we attempt to switch, QCG gives the error “Switching to mode ‘Position control’ is currently not possible, check for a valid position estimate.” …

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## [FC Not Giving Position Data](https://forum.theavr.org/t/fc-not-giving-position-data/808)

<div class="topic-metadata">

**Author:** [@asher](https://forum.theavr.org/u/asher)\
**Replies:** 2\
**Last updated:** [November 29, 2023, 1:22am UTC](https://forum.theavr.org/t/fc-not-giving-position-data/808 "2023-11-29T01:22:32Z")

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Hi, I believe that our FC is not giving us any data about our position, globally or locally. When we open AVRGUI and connect, no data is displayed about global or local position, but data about the attitudes is displaye…

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## [Can We use PiCameraV2 Instead of CSI Camera because CSI Doesn't work](https://forum.theavr.org/t/can-we-use-picamerav2-instead-of-csi-camera-because-csi-doesnt-work/809)

<div class="topic-metadata">

**Author:** [@aryal](https://forum.theavr.org/u/aryal)\
**Replies:** 3\
**Last updated:** [November 28, 2023, 11:13pm UTC](https://forum.theavr.org/t/can-we-use-picamerav2-instead-of-csi-camera-because-csi-doesnt-work/809 "2023-11-28T23:13:36Z")

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Unfortunately, we’ve had some recent issues reading any data on our CSI camera. We tested multiple replacements and ran into the same issues on the Jetson. We are unsure whether it is a software or hardware issue (and we…

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