# Technical Support (Official)

**URL:** https://forum.theavr.org/c/technical-support/8.md?page=1

[Latest](https://forum.theavr.org/latest.md) · [Categories](https://forum.theavr.org/categories.md) · [Tags](https://forum.theavr.org/tags.md)

**Page:** 2

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## [DEXI Pi Camera Connectors](https://forum.theavr.org/t/dexi-pi-camera-connectors/992)

<div class="topic-metadata">

**Author:** [@Juliet](https://forum.theavr.org/u/Juliet)\
**Replies:** 2\
**Last updated:** [November 7, 2024, 4:05pm UTC](https://forum.theavr.org/t/dexi-pi-camera-connectors/992 "2024-11-07T16:05:12Z")

</div>

The connector for the our DEXI’s pi camera broke. Is there any way we can get a replacement?

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## [Dexi flying problems](https://forum.theavr.org/t/dexi-flying-problems/1004)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 5\
**Last updated:** [November 7, 2024, 4:03pm UTC](https://forum.theavr.org/t/dexi-flying-problems/1004 "2024-11-07T16:03:22Z")

</div>

Hi so we have ran into this problem that whenever we fly the drone will suddenly go haywire and flip and the motors will just go crazy. We have recalibrated the controller, and all of the drone stuff in qgroundcontrol ar…

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## [Led strip with Connex container](https://forum.theavr.org/t/led-strip-with-connex-container/1003)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 4\
**Last updated:** [November 5, 2024, 1:54pm UTC](https://forum.theavr.org/t/led-strip-with-connex-container/1003 "2024-11-05T13:54:52Z")

</div>

So our LED strip is having problems is it required for the LED strip to light up to tell us what container we need or can we use a different strategy to find out the correct container for each task

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## [Dexi os start up](https://forum.theavr.org/t/dexi-os-start-up/990)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 7\
**Last updated:** [November 4, 2024, 5:27pm UTC](https://forum.theavr.org/t/dexi-os-start-up/990 "2024-11-04T17:27:06Z")

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Hi, we put the new dexi os on our dexi, we were wondering how long it should take to boot up because ours has been plugged in for 10 plus minutes and it still hasn’t done the rest of the boot up beeps and their is a lit…

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## [Dexi Ir recover to flash LED](https://forum.theavr.org/t/dexi-ir-recover-to-flash-led/981)

<div class="topic-metadata">

**Author:** [@CJ\_bruce](https://forum.theavr.org/u/CJ_bruce)\
**Replies:** 4\
**Last updated:** [November 4, 2024, 11:28pm UTC](https://forum.theavr.org/t/dexi-ir-recover-to-flash-led/981 "2024-11-04T23:28:24Z")

</div>

Hello We have coded the ir receiver to know when it is a damage site. We have tried to figure out how to get the data from the IR receiver to flash the LED 3 times. Thank you

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## [Issue Adding New Dexi Update](https://forum.theavr.org/t/issue-adding-new-dexi-update/988)

<div class="topic-metadata">

**Author:** [@nshs](https://forum.theavr.org/u/nshs)\
**Replies:** 3\
**Last updated:** [November 4, 2024, 11:27pm UTC](https://forum.theavr.org/t/issue-adding-new-dexi-update/988 "2024-11-04T23:27:30Z")

</div>

We recently have had a issue with adding the new update to the DEXI. We got the update added to the DEXI but when we try logging into the DEXI network via Terminal we get a very weird encrypted message (The Picture Below…

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## [DEXI Wifi no longer pops up after attempting to fix the "Warning Remote host identification has changed" error](https://forum.theavr.org/t/dexi-wifi-no-longer-pops-up-after-attempting-to-fix-the-warning-remote-host-identification-has-changed-error/1000)

<div class="topic-metadata">

**Author:** [@nshs](https://forum.theavr.org/u/nshs)\
**Replies:** 1\
**Last updated:** [November 4, 2024, 3:32pm UTC](https://forum.theavr.org/t/dexi-wifi-no-longer-pops-up-after-attempting-to-fix-the-warning-remote-host-identification-has-changed-error/1000 "2024-11-04T15:32:46Z")

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Hello, we have been encountering many issues with the DEXI Drone after attempting to fix the issue with the PI Camera not popping up on DEXI Network Page. We started off by updating the DEXI when we realized we were on a…

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## [AVR GUI with White LED Button](https://forum.theavr.org/t/avr-gui-with-white-led-button/998)

<div class="topic-metadata">

**Author:** [@droneblocks](https://forum.theavr.org/u/droneblocks)\
**Replies:** 0\
**Last updated:** [November 2, 2024, 4:17pm UTC](https://forum.theavr.org/t/avr-gui-with-white-led-button/998 "2024-11-02T16:17:53Z")

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It was brought to our attention from @Fiona\_McDonald and others that there is not an option to trigger a white LED for the AVR drone. The original developer of the AVR GUI is no longer involved with the competition so I …

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## [Dexi IR Sensor stuck on "True"](https://forum.theavr.org/t/dexi-ir-sensor-stuck-on-true/991)

<div class="topic-metadata">

**Author:** [@Brian](https://forum.theavr.org/u/Brian)\
**Replies:** 8\
**Last updated:** [November 1, 2024, 10:06pm UTC](https://forum.theavr.org/t/dexi-ir-sensor-stuck-on-true/991 "2024-11-01T22:06:33Z")

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Hello, we are having trouble getting our IR sensor on the Dexi to give an output. when we go to /dexi/gpio\_input\_22 in the topic browser of the dexi dashboard like in the video, the value reads true when it should read f…

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## [DEXI Flight Issues](https://forum.theavr.org/t/dexi-flight-issues/972)

<div class="topic-metadata">

**Author:** [@GioOC8](https://forum.theavr.org/u/GioOC8)\
**Replies:** 11\
**Last updated:** [October 31, 2024, 1:23am UTC](https://forum.theavr.org/t/dexi-flight-issues/972 "2024-10-31T01:23:34Z")

</div>

When flying our DEXI drone, we’ve encountered multiple situations where the DEXI begins to drift and ignore commands. Then, it flies into a wall, tilting and producing full throttle. In our most recent flight test, one o…

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## [Faulty Pi CM4 on Dexi - Need replacement ASAP](https://forum.theavr.org/t/faulty-pi-cm4-on-dexi-need-replacement-asap/973)

<div class="topic-metadata">

**Author:** [@Jurassic\_001](https://forum.theavr.org/u/Jurassic_001)\
**Replies:** 7\
**Last updated:** [October 30, 2024, 7:45pm UTC](https://forum.theavr.org/t/faulty-pi-cm4-on-dexi-need-replacement-asap/973 "2024-10-30T19:45:16Z")

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Hi, we were recently doing some testing related to IR and April tags with our DEXI and noticed that we would lose connection to our DEXI when it got farther than 10 feet from the connected laptop. We’ve done extensive te…

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## [Dexi Infrared Receiver](https://forum.theavr.org/t/dexi-infrared-receiver/985)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 1\
**Last updated:** [October 30, 2024, 7:29pm UTC](https://forum.theavr.org/t/dexi-infrared-receiver/985 "2024-10-30T19:29:51Z")

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Hey so as I am trying to code the Infrared sensor and when I connect to the Dexi Drone there is no selection for the topic of /dexi/gpio\_input\_22 what are some things I should do to troubleshoot it.

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## [DEXI Landing Gear](https://forum.theavr.org/t/dexi-landing-gear/983)

<div class="topic-metadata">

**Author:** [@Juliet](https://forum.theavr.org/u/Juliet)\
**Replies:** 1\
**Last updated:** [October 29, 2024, 7:51pm UTC](https://forum.theavr.org/t/dexi-landing-gear/983 "2024-10-29T19:51:01Z")

</div>

Are we allowed to use landing gear for the DEXI?

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## [DEXI DroneBlocks Course Registration](https://forum.theavr.org/t/dexi-droneblocks-course-registration/978)

<div class="topic-metadata">

**Author:** [@Ag3ntOran6e](https://forum.theavr.org/u/Ag3ntOran6e)\
**Replies:** 1\
**Last updated:** [October 28, 2024, 9:52pm UTC](https://forum.theavr.org/t/dexi-droneblocks-course-registration/978 "2024-10-28T21:52:18Z")

</div>

Hello, We are trying to add the IR sensor to the DEXI drone using the DroneBlocks Course, but is shows that registration for the course is closed. Is there a way to enroll into it?!

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## [Coding in Sandbox Module](https://forum.theavr.org/t/coding-in-sandbox-module/974)

<div class="topic-metadata">

**Author:** [@CoastJRA](https://forum.theavr.org/u/CoastJRA)\
**Replies:** 7\
**Last updated:** [October 28, 2024, 5:49am UTC](https://forum.theavr.org/t/coding-in-sandbox-module/974 "2024-10-28T05:49:36Z")

</div>

We have been trying to get the RGB lights to flash using the sandbox module autonomously. We have been trying to get the code right for many weeks and haven’t succeeded. Please help. We get this error most of the time “T…

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## [Trouble Connecting to QGC and GUI](https://forum.theavr.org/t/trouble-connecting-to-qgc-and-gui/954)

<div class="topic-metadata">

**Author:** [@Fiona\_McDonald](https://forum.theavr.org/u/Fiona_McDonald)\
**Replies:** 8\
**Last updated:** [October 26, 2024, 6:46pm UTC](https://forum.theavr.org/t/trouble-connecting-to-qgc-and-gui/954 "2024-10-26T18:46:22Z")

</div>

Our team is having the same problem as stated in this forum entry: Cant connect to Qground nor AVR GUI and the user who posted it clarified it was fixed but never stated how to fix it. We’re getting the same error on QG…

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## [Dexi node red ip problems](https://forum.theavr.org/t/dexi-node-red-ip-problems/970)

<div class="topic-metadata">

**Author:** [@Popp](https://forum.theavr.org/u/Popp)\
**Replies:** 11\
**Last updated:** [October 26, 2024, 6:14pm UTC](https://forum.theavr.org/t/dexi-node-red-ip-problems/970 "2024-10-26T18:14:39Z")

</div>

Hey I’m having trouble getting my dexi to inject the new code in my dexi it says there is an error with the ros2 service call I don’t know what’s wrong I have the write up in it as well

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## [Motors Not Spinning](https://forum.theavr.org/t/motors-not-spinning/955)

<div class="topic-metadata">

**Author:** [@nhopkins](https://forum.theavr.org/u/nhopkins)\
**Replies:** 4\
**Last updated:** [October 25, 2024, 1:52pm UTC](https://forum.theavr.org/t/motors-not-spinning/955 "2024-10-25T13:52:17Z")

</div>

We are using our drone from last year, but when we went to arm the motors, they wouldn’t spin, and QGroundControl does not give an error code. Based on previous threads, I believe the issue is our FC to ESC wiring. I che…

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## [QGroundControl not connecting](https://forum.theavr.org/t/qgroundcontrol-not-connecting/961)

<div class="topic-metadata">

**Author:** [@CoastJRA](https://forum.theavr.org/u/CoastJRA)\
**Replies:** 1\
**Last updated:** [October 24, 2024, 8:33pm UTC](https://forum.theavr.org/t/qgroundcontrol-not-connecting/961 "2024-10-24T20:33:00Z")

</div>

Recently, whenever we try to connect the AVR Drone to QGroundControl it doesn’t connect. The computer is connected to the drone’s wifi and everything else besides QGC is working correct. Also, we recently changed our Pix…

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## [DEXI Dashboard - Pi Camera missing](https://forum.theavr.org/t/dexi-dashboard-pi-camera-missing/939)

<div class="topic-metadata">

**Author:** [@JNeaves](https://forum.theavr.org/u/JNeaves)\
**Replies:** 13\
**Last updated:** [October 24, 2024, 1:55am UTC](https://forum.theavr.org/t/dexi-dashboard-pi-camera-missing/939 "2024-10-24T01:55:47Z")

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After connecting to the DEXI wifi, we open a browser and go to the dashboard. When we do this we do not see “Pi Camera” as is seen on the final video of the droneblock curriculum series for Sensor Wiring and Programming…

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## [DEXI 3D Print Issue](https://forum.theavr.org/t/dexi-3d-print-issue/969)

<div class="topic-metadata">

**Author:** [@Daniel\_Print](https://forum.theavr.org/u/Daniel_Print)\
**Replies:** 1\
**Last updated:** [October 23, 2024, 8:37pm UTC](https://forum.theavr.org/t/dexi-3d-print-issue/969 "2024-10-23T20:37:34Z")

</div>

Hi! My team was in need of several parts for the DEXI, and recently when I had attempted to retrieve the 3D models for printing, I was unable to download them from github. Has anyone else faced these sorts of issues?

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## [Connection Issue between transmitter and Pixhawk](https://forum.theavr.org/t/connection-issue-between-transmitter-and-pixhawk/251)

<div class="topic-metadata">

**Author:** [@nshs](https://forum.theavr.org/u/nshs)\
**Replies:** 1\
**Last updated:** [October 19, 2022, 3:40pm UTC](https://forum.theavr.org/t/connection-issue-between-transmitter-and-pixhawk/251 "2022-10-19T15:40:45Z")

</div>

We are having the issue in Q ground control with it not recognizing the transmitter whenever we go to calibrate in the radio section. It says to turn it on, but the issue is it already is on and it says that it is connec…

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## [AVR Drone Software Setup for 2024 Competition](https://forum.theavr.org/t/avr-drone-software-setup-for-2024-competition/968)

<div class="topic-metadata">

**Author:** [@droneblocks](https://forum.theavr.org/u/droneblocks)\
**Replies:** 0\
**Last updated:** [October 22, 2024, 10:59pm UTC](https://forum.theavr.org/t/avr-drone-software-setup-for-2024-competition/968 "2024-10-22T22:59:21Z")

</div>

I’ve seen several teams struggling to get their AVR drone software setup and running properly. That led to the creation of this howto video. I hope it helps some of you out and please let us know if anything is unclear: …

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## [IR Sensor on DEXI](https://forum.theavr.org/t/ir-sensor-on-dexi/962)

<div class="topic-metadata">

**Author:** [@Shivam](https://forum.theavr.org/u/Shivam)\
**Replies:** 1\
**Last updated:** [October 21, 2024, 6:55pm UTC](https://forum.theavr.org/t/ir-sensor-on-dexi/962 "2024-10-21T18:55:45Z")

</div>

Hello, During our tests for the DEXI, we found that the drone has to be exactly on top of the IR sensor in order to detect it, and if it is even a few inches away (which it most likely will be farther when we are flying…

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## [Dexi Node Red container error](https://forum.theavr.org/t/dexi-node-red-container-error/960)

<div class="topic-metadata">

**Author:** [@CJ\_bruce](https://forum.theavr.org/u/CJ_bruce)\
**Replies:** 4\
**Last updated:** [October 21, 2024, 1:15am UTC](https://forum.theavr.org/t/dexi-node-red-container-error/960 "2024-10-21T01:15:25Z")

</div>

When ever we try to connect to node red on visual studios it gives us this error. Thank you Error response from daemon: Conflict. The container name “/dexi-node-red” is already in use by container “0139bb9efff063e538a9…

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## [Login to Putty Saying Password Incorrect](https://forum.theavr.org/t/login-to-putty-saying-password-incorrect/943)

<div class="topic-metadata">

**Author:** [@Fiona\_McDonald](https://forum.theavr.org/u/Fiona_McDonald)\
**Replies:** 2\
**Last updated:** [October 18, 2024, 6:01pm UTC](https://forum.theavr.org/t/login-to-putty-saying-password-incorrect/943 "2024-10-18T18:01:40Z")

</div>

Our team is attempting to login to our Jetson through Putty, but every time it is saying the login is incorrect even though we’re using the default login (avr and bellavr22). Sometimes, if we seem to time it just right, …

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## [Dexi Website 192.168.4.1 not working](https://forum.theavr.org/t/dexi-website-192-168-4-1-not-working/936)

<div class="topic-metadata">

**Author:** [@CJ\_bruce](https://forum.theavr.org/u/CJ_bruce)\
**Replies:** 6\
**Last updated:** [October 18, 2024, 12:23am UTC](https://forum.theavr.org/t/dexi-website-192-168-4-1-not-working/936 "2024-10-18T00:23:24Z")

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In the Dexi wiring video Denis went to the website 192.168.4.1 while connected to a Dexi Wifi and takes him to a website about the dexi scmatics.When we tried to do do the same thing it says either check your wifi or it …

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## [How can you change the “home” laptop for DEXI](https://forum.theavr.org/t/how-can-you-change-the-home-laptop-for-dexi/949)

<div class="topic-metadata">

**Author:** [@aceleski](https://forum.theavr.org/u/aceleski)\
**Replies:** 1\
**Last updated:** [October 15, 2024, 9:20pm UTC](https://forum.theavr.org/t/how-can-you-change-the-home-laptop-for-dexi/949 "2024-10-15T21:20:46Z")

</div>

The DEXI seems to consider the laptop we used for set up as its “home” laptop and we can only access the GUI on that one . We’ve tried other laptops running windows and Mac books, neither have worked. Any suggestions? Th…

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## [Connecting to the Jetson Issue](https://forum.theavr.org/t/connecting-to-the-jetson-issue/714)

<div class="topic-metadata">

**Author:** [@nshs](https://forum.theavr.org/u/nshs)\
**Replies:** 2\
**Last updated:** [October 10, 2024, 5:29pm UTC](https://forum.theavr.org/t/connecting-to-the-jetson-issue/714 "2024-10-10T17:29:01Z")

</div>

We are on the step where we are connecting to the Jetson for the first time. We are using serial, but the jetson is not showing on the COM and Ports. The light is on, jumper is also taken off, but the computer is not re…

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## [Replacement LiPo options](https://forum.theavr.org/t/replacement-lipo-options/722)

<div class="topic-metadata">

**Author:** [@Jonah](https://forum.theavr.org/u/Jonah)\
**Replies:** 7\
**Last updated:** [October 7, 2024, 10:48pm UTC](https://forum.theavr.org/t/replacement-lipo-options/722 "2024-10-07T22:48:11Z")

</div>

Hi! My team has been using the 2022 kit to prep for the 2023 competition. One of our batteries looks to be beyond saving though, and we’re looking to get a replacement. Are we past the warranty period on the kit? C…

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